The process of organizing human, financial and material resources available to achieve the desired objectives
Organizational Structure: identification of operational and support areas, and their relationships, responsibilities and job functions.
Systems and Processes: Using the value chain and operational flows to define the resources and equipment, as well as all systems, processes, routines necessary for the proper functioning of the organization
Personnel Management: Selection of human resources, maintaining the level of knowledge (training, evaluation and Empowerment) and accumulated experience, appropriate to the mission
A continuous cultural and strategic adaptation in business organizations, increased competitiveness